benefits of nurse case manager

A definition of case management in nursing

A nurse case manager is a registered nurse who oversees and coordinates the recovery plan of their patients. They can work in hospitals, medical centres, care homes, the homes of patients and other suitable facilities.

They work with the families, carers and professionals of the patient to ensure they have a secure support system in aid of their recovery. Their biggest role is to create a care plan that helps their patients achieve a healthy recovery with as little discomfort as possible.


Why select a Nurse Case Manager?

Our nursing team are skilled in the clinical assessment of clients’ needs. This is required for clients who are on a ventilator, clients who require artificial feeding (PEG), clients who are at risk of pressure sores, clients who are susceptible to chest infections and much more.

Our nursing case managers have specialist skills in writing risk and care plans, training and managing the support team. In particular looking at the level of competences that support staff demonstrate to ensure our clients are safe and well cared for.


What does a nurse case manager do? The duties, responsibilities and clinical competencies

Nurse case managers use their skills and resources to assess the patients needs, plan suitable rehabilitation, implement the therapy required and offer support every step of the way.

It is their job to ensure a smooth journey to recovery whilst determining potential risks before they happen and planning the best solutions.

The specific duties vary greatly from patient to patient, as every person and injury is different.

General duties of a nurse case manager can be found on our list of clinical competencies that our nursing team are able to sign off on:

  • Administration of Medication (Oral, Rectal, Inhaler,Nebuliser,Transdermal)
  • Administration of Rescue Medication – Buccal Midazolam, GTN for Autonomic Dysreflexia
  • Administration of Medication via PEG
  • Oral suctioning
  • Tracheal Suctioning
  • Tracheostomy Management
  • Pulse Oxymetry
  • Ventilation (Nasal Mask, Face Mask, Tracheostomy)
  • Peg Tube Feeding and Management
  • Mechanical Cough Assist
  • Assisted Cough
  • Administration of Oxygen
  • Administration of Medication via Apo Go Pump
  • Application of Penile Sheath
  • Urinary Catheter Management
  • Supra Pubic Catheter Management
  • Intermittent Catheterisation
  • DRE & Digital Removal of Faeces
  • Management of Colostomy
  • Management of Mitroffanof
  • Management of Urostomy
  • Bowel Management with Peristeen Pump


What kind of support is offered by a nurse case manager?

Supporting someone to live back at home following a life changing injury, such as a brain injury, may require that person and their family to have paid support.

AJ Case Management specialise in supporting the client to recruit their own person centred, directly employed care team. This ensures that the client received the highest quality of care, centred on their needs.

A well-trained support team will ensure that the package of care provide runs smoothly. To achieve this training is important from the outset. However often due to the complexity of the clients’ needs it is important that the training is reviewed regularly and that there are regular competency checks undertaken. A registered general nurse will be able to co-ordinate and manage the team’s training and competency reviews.

nursing case management

How is high quality nursing case management maintained at AJ Case Management?

AJ Case Management have a dedicated team of case managers with a variety of professional backgrounds that ensure our team have a broad and specialist skill set.

Our nursing case management team is headed up by Wendy Richardson, Quality Assurance and Service Development Manager. Wendy is an experienced hospital and community Nurse with invaluable expertise working with clients who have complex long-term conditions and their families. She has worked as a Specialist Brain Injury Case Manager with AJ Case Management before taking up her current management role.

Our nursing team also include Lynn Evans, Shelley Lewis and Gemma Sheen, who are all Registered General Nurses with experience in the community and supporting clients with complex needs.

What services do we offer?

AJ Case Management are a specialist case management service who are able to offer Initial Needs Assessments (INA’s) and full Case Management Services. Case Management services include coordination of care and therapy, whilst offering direct support to their client and family.

Contact one of the team to discuss.

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