Support Worker Vacancies

Current Vacancies

Support Worker - AJCM/JCM/SK/SW0322



Role: Support Worker


Hours: 24, 36, hours per week available (rota to include days, nights and weekends)


Contract:   Permanent Position


Rates: £12.50  per hour week days

               £14.50  per hour weekends  


Closing Date: TBC 

Employer: Please note that AJ Case Management Ltd is assisting the client to recruit and employ a Support Worker. 

AJ Case Management is not the employer. 

SK SW Recruitment Pack


Lisa joined our team in 2012 to support a client as his Personal Assistant following a traumatic brain injury he received as a result of a car accident.
The client made a good physical recovery but due to his injury he had difficulty with his motivation and initiation.
Before Lisa started in her role he would tend to sit around all day and never get anything done, so bills piled up and he missed appointments.
Lisa has supported our client to become more organized and with her support he is now managing his bills and attending his appointments.
Even more importantly Lisa has helped him make goals and plans for the future.
The client was unable to work but wanted to fill his time and give something back. With the help of Lisa they organized a family fun day to raise money for Air Ambulance. It was a great success and loads of fun was had by all.
The client was then keen to try a sky dive for charity. Unfortunately he was not medically fit and required a volunteer to jump out of the plan on his behalf. Understandably this was asking a bit much of Lisa and his mum volunteered but Lisa is now supporting him to raise even more money for this organization that saved his life.
Do you want to give something back? The role of a buddy or personal assistant is life changing for our clients and without this type of support our clients can become extremely down and struggle to see what life can offer them.

Thank you Lisa for making a true difference in our client’s life and rehabilitation journey.

Simon is relatively new in his post as Therapeutic Support Worker to a 19 year old man who suffered a severe traumatic brain injury as a result of a road traffic accident.
Already he is making a difference. Simon loves his job and reports that he now feels that he has a career in Health and Social care and not just a job.
Following his induction with AJCM’s Registered Manager, he has completed on-line training courses, attended moving and handling training and has received bespoke training from the therapists.
He is currently working alongside the physiotherapist and is helping the client to stand. He is working with the occupational therapist to increase the client’s upper limb functions. He is ensuring that speech therapist recommendations are put in place and the client is supported using an alphabet chat.
In his previous role Simon felt that he did not have enough time working with clients to make a real difference – not anymore!
Simon has regular contact with the Case Manager to include supervision and training.
Simon is a vital part of a large multi-disciplinary team and he spends most of his time with the client. His knowledge of the client will ensure that the therapy team are focused on the client’s goals.

Karen joined the AJCM team in 2008 to work with our client who had suffered a severe traumatic brain injury in 2005.
Karen has worked as part of a team that provide 24 hour care for our client who lives in his own home.
Karen has been trained by therapists to provide consistent and structured support to our client.
No two days are ever the same for our client or for Karen. Due to her training Karen is able to ensure that the client receives support that is going to maximize his choices and involvement.
All the team have responsibilities and Karen is tasked with ordering and auditing the medication. Karen is fully trained in this role and is supported by the Team Leader and Case Manager.
Karen attends monthly supervision and team meetings, which ensures that the team are supported to give the best care to our client. Karen works from a rolling rota that ensures she has a least one full weekend off each month, plus 2 days off together each week and the rota is organized at least 2 months in advance.
Karen recently applied for a Team Leader role in another package. Karen has been successful and we know that Karen will support her new team to achieve outstanding quality of care for her client.
Karen is keen to hear from support workers that are interested in providing the highest quality of care and support for her client.

Paul has worked with an AJCM client since February 2014.
He has an interesting and challenging role and his achievements have been outstanding.
Prior to starting in his AJCM role Paul worked as a Manager in a small group home for clients with learning disabilities.
He applied for the role of Therapy Assistant as a new challenge. What a challenge it has been over the last 16 months!
Paul initially worked in a rehabilitation unit providing support for our client who had suffered a severe traumatic brain injury, 4 years previously. It is always a challenge working in someone else’s environment but due to his excellent communication skills Paul was able to forge positive relationships with the unit’s team.
Paul spent his time getting to know the client and developing an understanding of his complex support needs.
Paul is part of a skilled therapy team who developed a transition plan for the client to move into his home with 24 hour support.
Paul’s role included recording triggers to the client’s behavior and ensuring that the client received a consistent support from the care team.
The client moved into his own home in May 2014 and Paul has been vital in ensuring that the client is kept safe, has outstanding standards of care, and has his best interests met at all times.
At a 12 month review the team acknowledged that the role of Paul as Therapy Assistant has made a massive difference in our client’s life.

Lynn joined the AJCM team in 2008 to work with our client who had suffered a severe traumatic brain injury in 2005.
Lynn initially joined us as a support worker and she worked with a small support team to support the client with his rehabilitation journey.
Prior to the team’s involvement the unit were having to use 2/3 staff for personal care.
The support team were trained and supported by the Case Manager and therapy team.
The client suffered with severe agnosia and did not recognize objects and this caused him to feel very anxious.
Lynn and the team were taught to provide all his care in a gentle, structured and consistent way.
We are 7 years on now and most of the initial team recruited still work with our client. He now lives in his own home and due to the skills of our support team he is no longer frightened or anxious and he is supported on a one to one for all of his care.
Lynn took on the Team Leader role 12 months ago and is supported by the AJCM team to ensure that the care provided is to the highest quality and meets CQC standards of Caring, Responsive, Effective, Well Led and Safe.
One of Lynn’s team has now been recruited to set up another 24 hour support package for AJCM and Lynn would love to hear from support workers who want to be part of an outstanding 24 hour support package that truly maximizes the client’s quality of life.

Application Form

    Job Reference Number

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    Do you hold a current full driving licence?

    Do you currently have endorsements?

    If Yes, please give details including expiry date(s)

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    Education Qualifications - Enter Course and Grades

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    Work History

    Please enter dates, name and address of employers and job role. Enter a reason for leaving.

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    Supporting Statement

    Please set out below any further information which you feel supports your application. In particular, you should provide examples to illustrate how you meet the competencies and experience set out in the Person Specification and Job Description.

    Current / Previous Employer References

    Current/Previous Employer (1)

    Enter Name, Job title, Address, Telephone Number and Dates of Employment.

    Current/Previous Employer (2)

    Enter Name, Job title, Address, Telephone Number and Dates of Employment.

    References; we require references which cover at least 3years of your employment. One reference must be your present or most recent employer. If this is your first job since leaving full time education, your head teacher or further education tutor should be given as referee. Your personal reference must be someone who knows you well.

    After interview and prior to any conditional offer of employment, can we contact your current employer (see note below)?

    Employment referees will be requested to provide details on, salary, performance, and, where applicable, reasons for leaving. Where relevant, referees will be asked for/ about their knowledge of your work and suitability to work with children, young people and vulnerable adults.

    If you are shortlisted, are there any special arrangements we would need to make for your interview and any selection tests? (If Yes, and you are successful in obtaining an interview, we will contact you to discuss your stated needs)?

    Where did you see the post advertised

    Notice Period: If appointed, how soon could you take up your new post

    Do you have any criminal convictions

    If yes, please give details below of any criminal convictions, cautions or bind over orders. The post applied for is exempt from the provisions of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Order 1986 and therefore you are required to disclose your criminal background, if any. We undertake not to discriminate unfairly on the basis of conviction or other information received. We have a policy statement on the recruitment of ex-offenders a copy is available on request.

    For all staff working with children and vulnerable adults a Disclosure Barring System (DBS) current Disclosure check will be required before taking up employment. We have a policy statement on the secure storage, handling, use and retention & disposal of Disclosures and Disclosure information.


    Data Protection
    "I give permission for AJ Case Management Ltd to process and hold on computer the information or data I have supplied or referred to on it, including any information that I consider to be sensitive and personal. I understand and agree that this information will also be held on my personal file, if I am appointed."
    "I agree that AJ Case Management Ltd may use the information provided in this application form for equality monitoring purposes, compiling statistics, maintaining other employment records and completing statutory returns as required."
    “Should I be unsuccessful in this position I give permission to AJ Case Management to keep my records on file and contact me with information on any future positions unless I state otherwise”

    "I agree that AJ Case Management Ltd may ask my referees for comments on my suitability for the post and in respect of employment referees request details on my salary, performance, conduct, reasons for leaving and suitability to work with children, young people and Vulnerable adults, where applicable."

    Application submission
    "In submitting this application form, I confirm that the information I have given is correct and complete and I understand that giving misleading or untruthful statements may result in my dismissal if they become known after my appointment."

    Please check your spam box - You will receive an email with more info and confirming that we've received your application.


    I Agree



    Please attach a copy of your CV here

    For electronically submitted forms you will, if shortlisted, be asked to provide a signature at interview.

    Contact Us

    Tel: 01902 244 170

    AJ Case Management Ltd
    James House,
    Newport Road,
    WV7 3FA


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